Please feel free to reprint this. I truly want to thank you for the chairlift. Your reps were so kind and made me feel abled vs. disabled. They were friendly and professional and made this difficult decision comfortable for me. People always think these products are for the elderly. I am still fairly young but needed this product to reside safely in my home alone. I will be forever grateful for you company’s ability to meet my needs. You improved my quality of life beyond even my imagination. I feel safe again to go up to my bedroom at night. I don’t have to sleep in a chair on the first floor for fear of falling down the stairs in the morning. I can get upstairs to my shower, music studio, and den. My world has literally been restored to me. Thank you — a million times!
March 22, 2019
The quality and on-time performance are excellent.
101 Mobility staff are knowledgeable about what is needed and how to install. After talking with other companies about what is needed and what it would take to install, I was overwhelmed with the remodeling required. Instead, 101 Mobility has worked with our dwelling and our needs to come up with affordable, safe solutions. They have a can-do attitude that I appreciate!
John and Mike were proficient in both their installation of the product and the
explanation of how things worked. Donna was proficient in providing info from the
office, how pricing worked and the options that were available.
The lift chair perfectly meets my husband's needs. It has increased his independence, provides him with comfort with its variety of positions to address his varying needs. The sales associates and service providers who delivered the chair and demonstrated its, were friendly, helpful and patient. I highly recommend this company to anyone looking for adaptive equipment.
Before we had our chairlift installed I was skeptical. I had read all of the great reviews that 101 Mobility had but was still leery. I could not have been more wrong! Our initial visit was great and our sale rep was kind and patient, answering all of our questions without being a pushy salesman. He even brought in a sample of the chair itself and showed us all of our options. We had a great experience with the installers as well. On the delivery date, they called ahead and they were at our house precisely on time. They were so quick and efficient it was amazing! We are so happy with our chair lift, it has saved us, and allowed us to stay in our home. Thank you 101 Mobility!
I like my new stair lift. I feel it is going to help with the joint pain. I want to save the mobility I still have. in my joints. It is easy to operate the lift and it runs smooth.. I'm going to enjoy it.
[FIRST NAME REMOVED] Jean [LAST NAME REMOVED]
Staff: courteous, seem to be caring, prompt for appointments, work well together, provide good explanations, are patient, have good sense of humor
Product: good reputation, sturdy, meets our needs
Thanks, Donna, Susie, Ryan, Mike, and Chuck for a job well done from beginning to end.
Great products and Great service! The Bruno stairlift we had installed is a premium quality product and your crew was professional, efficient, and, most importantly, friendly and personable. Even the one minor glitch, wrong upholstery on the chair, was dealt with quickly and professionally. We couldn’t be more pleased.
My husband had to have next day bypass surgery and myself 10 days later was scheduled for foot surgery. (8wks no weight bearing). So we needed immediate service on our stair climber chair. We called and someone came the very next day.
We are very pleased with a Mobility 101
Donna was very helpful. I enjoyed working with her. The fellows that installed my stairlift were very competent and wanted my complete satisfaction.
The stair lift works well. (The beeping is driving me crazy😏).
Sorry it has taken me so long to let you know just how pleased we are with our chair lift purchase for my mother-in-law on Green Lake. You and your schedulers were courteous and accommodating.
Ryan is a kind and knowledgeable representative for your company (you must be a proud Mom!) The installers, John and Chuck, were Fabulous, Fast and Fun!
This may seem like a daunting purchase for some . . . but you guys made it easy, the quality of the product is excellent and we got exactly what we needed with the smallest footprint possible.
Lets face it, when you need these products you are facing other challenges as well.
Thank You for making it possible for us to enjoy the cottage as we always had in the past.
I would recommend you to anyone and will use you again in the future.
Sincerely, David Cottingham
It's wonderful to work with a company that delivers on its promises. The 101 Mobility team of Waukesha was able to expedite a rush order and installation of a stair lift for my 90-year-old mother. Everything about101 Mobility's services was prompt, professional and personable. My Mom loves the Bruno stair lift and her visits now can be stress free, I highly recommend 101 Mobility and the Bruno Independent Living stair lift.
This is the second Bruno stair chair that I have owned. I believe this is the best brand for the money. I had the 1st one for 6 years only had too change the battery's. would still have it but we moved.
Personal, prompt and professional in every contact with representatives. Excellent installation. Fit, finish and operation was suberb. Could not be happier with our choice of 101Mobility for our starilift need.
As far as the product is concerned, it feels very sturdy and well made.
As far as the installers and office/showroom people are concerned, I felt they were some of the best. Curtious, helpful and made sure I knew what I was getting and how to use it (stairlift). They worked to save me money as well. Very happy with the overall experience.
I needed a temporary outdoor ramp for my wife due to knee surgery. 101 Mobility was prompt and professional. I needed it installed as soon as possible as my wife was wheelchair bound. I first contact them on Thursday, they came out that day, got an estimate that day and the ramp was installed on Monday. Great service and a pleasure to work with.
The gentlemen that came to our home to repair out staircase lift was very personable listened to our needs was very polite and professional. They worked hard on repairing ask the railing properly that the original contractors couldn't do. Replaced or repaired correctly and professionally the first time taking their time to ensure they did. Made no mess of any kind and cleaned up mess Pryor contractors made. All concerns were addressed and corrected. would highly recommend then to any one. Highly reliable, dependable and on time. Thank you 101 Mobility.
The stair lift fit our needs. The sale rep explained everything really well and the installer was very good too. I felt the company cared about us. They were genuine, nice and respectful. The stair lift is working well for us.
Aside from a glitch on the schedule time, things went very smoothly from the start. Everyone is very personable, and all seem keen on finding a workable solution. There was no pressure to buy, nor push to select upgrade options, yet they were all mentioned. The installers were neat, professional, and friendly. They also made sure that I knew how to use the unit safely.
Everyone we dealt with from 101 Mobility was professional, friendly, and trustworthy. The Bruno Stairlift is attractive and reliable. We are so very glad that we chose to the Bruno Stairlift from 101 Mobility.
I've been using various forms of adaptive equipment for 28 years. Yesterday, I spoke to a company representative from 101 Mobility, and for the first time I feel as if I was treated with a little understanding and compassion as opposed to being just another customer. I would highly recommend them!
My moms ramp exceeded our expectations. I can easily get my mom out of the house now. The whole experience was awesome. We had a quote from a very nice out good man. Everyone in the office was friendly and knowledgeable. The two gentleman were kind and did a quick installation and were very kind to my mother. My 89 year old mama has some freedom back to go outside. The look on her face last night as she sipped tea in her back yard was priceless. We wish we would have had her ramp for two years already!
Thank you everyone!
Bruno quality and price was very fair. No high pressure sales pitch and installation was quick and extremely neat. Felt right and still does. Like that manufacture and service are local. Feel free to use us as a reference. Thanks again.
Quality product--Bruno stair lift--service was excellent. Installers came on time, worked efficiently, explained everything about the product and were very knowledgable, friendly, and accommodating. Would not hesitate to work with 101 Mobility again.
The crew at 101 Mobility was knowledgeable, accommodating and supportive throughout the purchase and installation process. Donna was fabulous in communicating with me about products and financing (purchasing and rental options).
My Mother & I are EXTREMELY satisfied w/ the recent installation of a ramp at my Mother's home. Excellent service was received by all who were involved w/the ramp installation from the installers (Mike & John), Ryan who came out to do the initial evaluation, & Donna & Susie for answering my multiple questions & providing exceptional customer service.
A special thank you to Mike who made an extra trip here to help figure out the "logistics" of how to ready the garage for the ramp placement!
You were all excellent, professional & kind!
My husband and I are very happy with the stair lift. He no longer puts off going upstairs to bed or coming downstairs in the morning. The unit works smoothly and quietly and it took only a few trips for us to get the procedure down pat.
The installation was very smooth and efficient. The lift looks as though it belongs. We were concerned because the stairs has a carpet runner, which turned out to be no problem.
The staff of 101 Mobility is super - so professional and accommodating.
We have been singing your praises to friends and family already.
Donna and her son were very helpful and responded very quickly to any questions or concerns. Installation was a breeze. Donna takes the customers particular situation into consideration when coming up with a package. Her company does NOT have a "one size" fits all mentality, which is so refreshing. Her staff is also very warm, friendly and responsive. I am glad I chose 101 Mobility over my other estimates.
Thank you so much for your excellent service and for accommodating me on short notice! God bless!
JoAnne T., Milwaukee, WI
Wonderful – very helpful!
Nancy B., Milwaukee, WI
Laurie K. & Charlotte K.
Please pass this message along to all who were involved with the ramp installation at my Mother’s home. We are EXTREMELY satisfied with the ramp, the installers (Mike and John), Ryan who came out to do the initial evaluation, & Donna and yourself for answering my multiple questions and providing exceptional customer service. A special thank you to Mike who made an extra trip here to help figure out the “logistics” of how to ready the garage for the ramp placement!
Dave K., Hartford, WI
Thank you so very much! Much to my surprise – two Technicians and one Sales Associate were prompt and responsive. It was thorough, accurate, and complete repair. Nice fellas and fair price. I am hooked…
Donna, Just a quick note to thank you and your staff. You were the only company I contacted through a list supplied by St. Luke’s who had what we needed in stock and able to install that very same day! Great service, Chuck and Mike were just great to work with. Polite, courteous guys, worked hard into darkness to get ramp installed before my wife came home from hospital. Thanks again!
Hi Donna, John arrived promptly at 10:00 AM this morning and started working right away. Kevin and Ryan were not far behind him. I spent all of my working life in the building materials industry. I’ve been on a lot of job sites and I know a skilled tradesman when I see one. John, Kevin and Ryan are impressively skilled and really know their business. They did a great job and were finished a little after 12:00 PM. John kindly helped my mother learn to operate the stairlift and was very patient with her. John and Kevin were excellent to have in our home and we already knew that Ryan was a nice guy. They are a credit to your enterprise. The stairlift fits perfectly and runs perfectly. The wire that Bruno sent was too short, but Ryan had some in his car and made it work. He will come back next week and replace the rigged wiring. Thank you and have a great day. Best Regards,
Thank you, Donna. Merry Christmas to you and your loved ones. We appreciate your kindnesses over the past nearly 2 years. The measure of the quality of a company is not selling something, but how they stand behind their product and service. I am so grateful, and hopeful, that our lift’s problems are fixed. Ryan is so impressive. His knowledge and efficiency are impressive! Thanks, Ryan, and happy birthday. As shared previously, I have given your company’s information to several doctors, nurses, patients, and therapists. All have thanked me because the market is small, and until you are in the need, it is a vulnerable time in life. Blessings this holiday season.
Very professional. Very clean. Very knowledgeable. Highly highly recommend.
An excellent job well done. They installed a Bruno scooter lift in my van. The job took longer than expected but it was the manufacture’s fault by providing a part with the holes in the wrong place. 101 Mobility corrected the mistake on premises. Friendly, family atmosphere provided while waiting for the install.
Saved me in a pinch and very reasonable. They came from 2 hours away the same day and fixed our chairlift for Father. I can’t thank you guys enough! Awesome! 5 stars without a doubt!!!! Thanks again, you guys are great!
We got a chair lift installed by 101 Mobility. Great installation job, and absolutely the tops with follow up and customer service.
We purchased a Scooter and a lift chair. The staff was very courteous, delivered product and set it up in a timely fashion. I would recommend them to anyone seeking mobility assistance.
K. Leetz Roberts
New exterior ramp was installed today at my dad’s house. It took less than a week from the time they got the ‘go ahead’ until installation day. Dad beamed as he walked down the ramp for the first time. NO MORE STRUGGLING WITH STEPS!! Thanks to all of you at 101 for a job well done and helping to make sure dad keeps his independence!!!
From the day I called to having my rental ramp: 6 days! Great service. Nice people to deal with. I would strongly recommend this company to anyone in need of ramps.
Gibbs and Ryan just installed our stair lift. The home set up was less than ideal, but they spent much time and energy making the small area work so my husband can avoid the fear of falling. The time they spent installing and educating the safe use of the machinery was over the top. A professional, compassionate organization from top to bottom. Thank you so much.
Just wanted to drop a note to say thank you again for helping us get the chair for my mom. Its a beautiful chair, and will make life for her just a little more comfortable and accessible while also easing her mind about not being able to get herself out of a chair, or sit comfortably for extended periods of time. Also – I have to tell you that both my sister and mother have done nothing but rave about how wonderful your delivery people were!
P. Vitkus, Kenosha, WI
101 Mobility in Waukesha just installed a temporary wheelchair ramp at our house and I can’t speak highly enough about how professionally done this job was. Ryan and Mark came out to give us an estimate and were back just a few days later and did the installation. I also had the pleasure of talking to Donna the owner whose pride in her company was evident by making sure that the customer is completely satisfied. I highly recommend them for all of your mobility equipment needs! Thank you for everything, and I’m a big fan who will gladly pass on a good word!
These guys are great! 101 Mobility was referred to us following a surgery for my wife. We had an interesting problem – how to get her inside and out during her recovery phase…. The folks at 101Mobility were fantastic. Punctual, knowledgeable, thinking outside the box they came up with a solution to our challenge. The whole team have been terrific to deal with. VERY focused at solving challenges, real solution providers. Can’t say enough good things about my experience! Thank you Donna and your team!!
F. and G. Schneider, Mequon, WI
Thank you 101 Mobility of Milwaukee for your wonderful service. We would recommend you to anyone. Your people have been kind prompt courteous and helpful.
Hi Donna, Just wanted you to know that I’m very happy with the installation, the ramp is great. We have the home visit coming on Monday so hopefully Dolores will get the O.K. to come home. I was also very happy that you offered all the different options of rent, rent to own, and out right purchase. That flexibility made a difficult situation a lot easier to handle. Thanks for all your help. Regards
I cannot express my gratitude and appreciation for the help you provided in the rental of the scooter this past week. My mother, who has limited mobility, came from Israel to visit my family. The scooter enabled her to be with her grandchildren and participate in activities, that without it, she would have missed. Thank you for the dependable service, sincere trust and attention to every detail. It made a difference! Kindest regards.
These guys are great! 101 Mobility was referred to us following a surgery for my wife. We had an interesting problem: how to get her inside and out during her recovery phase. The folks at 101 Mobility were fantastic. Punctual, knowledgeable, thinking outside the box, they came up with a solution to our challenge. The whole team has been terrific to deal with. VERY focused at solving challenges, real solution providers. Can’t say enough good things about my experience! Thank you Donna and your team!!